If your headphones won’t plug all the way into the audio jack of your Chromebook, this could be due to the unique design of the device. The single audio jack will support both headphone and microphone. I've tried to solve this looking online but no joy. Ensure the computer is connected to working power. Select the User menu by clicking your profile picture in the bottom-right corner. Open the lid. My Chromebook is 3 months old. I can hear a click when I insert my headphones, but sound won't actually come through. You do not have to use a splitter. Your headphones might be broken and not the Chromebook. Sometimes, however, you may need to let your Chromebook know where you want the audio to come from. An out-of-date or misfit audio driver can lead to the issue of laptop headphone jack not working. ; Select About Chrome OS or About Chromium OS on the bottom left of the menu. The chromebook will re-scan for audio devices and should find your headphones. Your Chromebook automatically checks for updates on startup. If the other pair of headphones does not work either, then it is not a headphone problem. I understand that the microphone on your HP All-in-One Desktop PC. In that case, you do not have to go through the complexities of manually selecting and updating your laptop’s audio driver. 1. #5 Update your audio driver. My laptop is an HP Pavilion Sleekbook14b030tu, the headphone jack doesn’t work always I mean it does not detect my earphones or any earphones for that matter. The internal mic and headphone jack were working fine until last week. If you don’t hear the “click”, the headphones have not been fully attached yet. Make sure that the power outlet is working. Pretty much every Chromebook out there has speakers built in, and almost all of them have at least one other audio output as well—be it a 3.5mm headphone jack, or Bluetooth. Connect the power to the computer. ; Select Check For Updates. Plug in the headphones Turn on the chromebook. If your headphones are not working it could be that your Chromebook is not recognizing your audio devices. HP Chromebook PCs - Chromebook Is Not Charging or Does Not Turn On. 2. If you are new to Chromebook or don’t often plug in peripherals to your devices, perhaps you aren’t familiar with external audio and how it gets handled and routed on a Chromebook. Unplug your headphones. Check for lights illuminated on the computer or on the AC adapter. Plug your charger back in to your Chromebook, then the wall. Closing the lid of the Chromebook. Charge the device for at least 30 minutes. Connect the headphone/microphone combo to the jack and then follow the steps below to resolve the issue. Plug in the headphones. If your Chromebook still isn't charging: Check if the charger or adapter cables are completely plugged in, both to your Chromebook and the wall. (You should hear a “click” sound.) OR, if that doesn’t work: Turn off your chromebook. Run Audio Troubleshooter: Plug in the AC adapter to a functioning wall outlet. I think it may have started after doing an update. The headphone jack in my HP Chromebook abruptly died. I ordered a Sabrent USB External Stereo Sound Adapter (I know it is required to have Windows or Mac but I was hoping, since it's such a simple device, it would work). Close the lid of the chromebook and wait ten seconds. ; Select Settings. You have to give the adapter a good push in order to make sure it is applied correctly. The speaker is still working fine. The solution is as simple as trying a different set of headphones to see if it works. Unplug your charger from the wall and your Chromebook. This step will walk you through checking manually. However, now the mic isn't working when using Zoom and there is interference when using headphones. So unplug the headphones from the jack on the Chromebook. ; Select the Menu in the top-left.