© 2008-2020 ResearchGate GmbH. and is influenced by cultural trends as well as their social and societal environment. The results of the study demonstrate groups of determinants that shape the purchasing decisions of consumers of durable products, as well as their variability in years 2016 and 2017. The influence and impact of a subculture is lasting and persistent in the determination of consumer behaviour. The definition of culture offered in the text, is “That complex whole which includes knowledge, belief, art, morals, … inputs to the academic literature in the form of inferences for investors and for fund Culture in a broader and deeper degree, which is hinged on variable like, perception, value, and preference are also central to culture and sub-culture they influence on consumer buying behaviour. Sedangkan untuk jenis minuman yang paling disukai konsumen adalah kentang goreng dan roti bakar. <>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 612 792] /Contents 6 0 R/Group<>/Tabs/S>> In supporting this view, Kotler (2001), argues that culture is the most fundamental determinant of a person’s wants and behaviour. Impact of Culture on Consumer Behaviour 1. ABSTRACT. 2Executive SummaryInternational marketers believe that consumers would increasinglyresemble each other and that they will eat the same food, wear same clothes, lwatch the same television programs to an … If regulators have answers, they can form better policy. The fact revelations and conclusions of this study make essential importance of consumer behaviour, especially from a marketing point of view. While in terms of consumer preferences, the most preferred types of drinks are Espresso based and Manual Brew. Data analyzed using frequency distribution tables. It based on the viewpoints of previous authors in the literature review for the study. It includes purchasing and other consumption related This research work would let the customer record their voice in understanding the companies what kind of service do they want which can improve their life quality with the tailored services by the service provider. Initially the consumer tries to find what commodities he would like to consume, then he selects only those commodities that promise greater utility. 2. This paper presents a perceptual model of mutual fund performance that attempts to factors which shape the buying behavior and provides the deep insights towards the role of advertisements shaping the consumer behavior. structural equation modeling technique of analysis, ABSTRAK. For this purpose, the quantitative approach was used through a questionnaire-based survey from 107 participants who were randomly selected in Kurdistan. 1 0 obj management companies by identifying the influential decision making factors The collected data were analyzed through SPSS software. The present study aims at finding out the impact of the social, cultural and marketing factors on the buying behavior of the customers that effects the marketing strategies of the firms. <> Better understanding of consumer behaviour would let the marketers make the service structure as desired and attractive for the household customer and maintain business activities according to customer demands. This study aims to examine the behavior of coffee shop consumers from aspects of coffee buying patterns, preferences, satisfaction and customer loyalty. The results showed that the pattern of coffee purchases by consumers in Jigana Coffee Shop and Coffee Shop Inspiration mostly with the reason simply wanted to try and want to get a comfortable atmosphere by drinking coffee in a coffee shop and chatting with friends or spouse around 17:00 to 21:00. Thus, the present study was conducted to determine whether individual cultural values can influence consumers’ impulse buying tendencies among Indian consumers. Meanwhile, there are various other factors influencing the purchases of consumer such as social, cultural, economic, personal and psychological. A consumer buying behavior is influenced by social, cultural, personal and psychological factors. Many factors, specificities and characteristics influence the individual in what he is and the consumer in his decision making process, shopping habits, purchasing behavior, the brands he buys or the retailers he goes. Consumption by the friends shown in Instagram or Facebook creates a social pressure on consumers who think "they must match their friend's expenditures as they are from the same tribe and must enjoy similar things." The results revealed that, among personal, economic, cultural, social and psychological factors, personal factors have the most substantial impact on consumer's purchasing performance and behavior, which is about 37.4%, while, psychological ones have the least effect on them, which is about 10.3%. They arise from psychological states of. Lack of such knowledge leads families and citizens to opt for wrong decisions that are financially expensive, resulting in increased debt load and depletion of retirement funds. Pengusaha kedai kopi tidak saja harus mampu menjual produk dan jasanya, tetapi juga harus mempunyai kemampuan untuk mengerti dan memahami selera konsumen. After selecting the commodities, the consumer makes an estimate of the available money which he can spend. What factors influence the buying behaviour of customers with multiple regular … Literature review reveals that culture is an important variable driving consumer behaviour. is led by his , his subculture, his social class, his membership groups, his family, his personality, his psychological factors, etc and is influenced by cultural trends as well as his social and societal environment. On the other hand brand awareness also helps the customer to buy a certain product. Introduction Consumer buying behaviour is the sum total of a consumer's attitudes, preferences, intentions, and decisions regarding the consumer's behaviour in the market place when purchasing a product or service. (1990: 22) and Schiffman & Kanuk (1997: 8), consumer behaviour is regarded as a relatively new field of study with no historical body of research of its own. Culture is the fundamental determine of a person want and behaviour. available in the wide literature canvas, encompasses a very limited scope and Discounts and "buy one get one" promotions greatly affect consumer interest in visiting coffee shops. According to Engel et al. Moreover, some studies revealed that in some cases working women solely make product purchases. This report also put light on In order to have an impact on and retain consumers, in a competitive market, Constantinides (2004) stated that ... the consumer buying process. Primary data was <> Consumer Buying Behaviour Consumer buying behaviour is defined as the mental, emotional and physical activities that people engage when selecting, purchasing using and disposing of products and services in order to satisfy need and desires (Schifman & Kanuk, 2009). Culture is defined as a shared set of practices or beliefs among a group of people in a particular place and time. The key contribution of this paper is to provide the corporate houses an assessment of the extent to which the working women in India are influenced by social media in their online buying behaviour. Hence this research is focusing the impact of brand image on consumers’ buying behaviour towards fermented milk product brands which is a special range under milk and milk products. According to the Pew Research, women (73%) lead over men (65%) in the use of social media. ÿØÿà JFIF H H ÿá pExif MM * J RQ Q Q †  ±ŽPhotoshop ICC profile ÿâXICC_PROFILE HLino mntrRGB XYZ Î 1 acspMSFT IEC sRGB öÖ Ó-HP cprt P 3desc „ lwtpt ð bkpt rXYZ gXYZ , bXYZ @ dmnd T pdmdd Ä ˆvued L †view Ô $lumi ø meas $tech 0 rTRC. The country embarked upon this transition to a cashless economy when the government took the revolutionary step of demonetization of old currency notes such as Rs.500 and Rs.1000 on November 8,2016. 2 0 obj Cultural norms have an impact on both tourists’ expectations and their perceptions of received service quality. KEYWORDS Consumer, strategy and marketing message. perception of individual investors about various selected parameters affecting the have meant that the needs and wants of consumers have shifted from just being cost and relationship driven to brand and experience driven, while the value element still dominating the buying decisions.Change in customers' focus from just buying to broad shopping has led to pickup in momentum in organized format of retailing, which was the major source for corporate retailing. For assessing By identifying and understanding the factors that influence their consumers, brands have the opportunity to develop a strategy, a marketing message and advertising campaigns more efficient and more in line with the needs and ways of thinking of their target consumers, a real asset to better meet the needs of its consumers and increase sales. indirect у through banks and other financial institutions. Hence the determinants which this model ascertains are Consumer behavior has been always of great interest to marketers. Hence, different factors are of different importance to ... consumer behaviour will also be used in order to identify consumer The growth in the Indian organized retail market is mainly due to the change in the consumer behavior. retailing.Growing number of nuclear families, working women, greater work pressure, changing values and lifestyles, increased commuting time, influence of western way of life, etc. Due to this fact, cosmetic companies focus on advertising the products. Variety and also seek value for the money they pay and purchasing the convenience goods. Major problem currently is the lack of sufficient knowledge among consumers about financial planning, known as financial literacy. This paper aims to review the impact of culture on the consumer behaviour in China focusing on three of the culture elements which are values, languages and aesthetics and how culture elements shape the purchasing patterns of the Chinese. strategies of the product can be improved to increase the sale of the company as much. Artificial Intelligence Marketing is a technique of optimally utilizing technology to enhance customer's experience. It is a function of how much is going on, positive relationships between price and, influence the buyer behaviour, particularly in the Indian, contest. The buying tendencies of individuals vary as per their age, need, income, lifestyle, geographical location, willingness to spend, family status and so on. People from different cultural background have different image perceptions of a destination (Bonn et al, 2005). endobj Role of Family in Consumer Behaviour No two individuals have same buying preferences. performance of mutual fund. Cashless society have existed based on barter and other methods of exchange, and cashless transactions have also, Join ResearchGate to discover and stay up-to-date with the latest research from leading experts in, Access scientific knowledge from anywhere. A number of researchers have identified and analyzed factors affecting the consumers’ buying behaviour which affect consumer behavior individually or collectively. Penelitian ini menggunakan desain penelitian kuantitatif yang dilakukan dengan metode survey pada 27 konsumen Jigana Coffee Shop dan 45 konsumen Kedai Kopi Inspirasi yang didapatkan melalui teknik sampling systematic melalui perhitungan rumus Cochran. go beyond the conventional models. Consumer Buying Behaviour refers to the buying behaviour of the ultimate consumer. factors possibly influence the buying behaviour of such customers. While fish is, item. Author: Hasan Kalyoncu largely learned. Usually the factors affecting consumer buying behaviour include psychological, social, cultural and Buying the new home cleaning service involves consumers' research for the best option available and it might take various factors in account in its decision-making process. For instance, the buying of a doctor can be, important source of purchasing power. The age of a consumer can have a significant impact on his behaviour. robustness to the model by subjecting the theoretical model to undergo through the Consumer behaviour is a physiological process it is all related to the emotions of the consumer. Types of Buying Behaviour: Consumer decision making varies with the type of buying decision. The analysis has been based on the outcomes of consumer research carried out in the years 2016 and 2017 at Poznan University of Economics and Business, as well as on other research studies published in Polish publications. Consumer makes buying decision every day and many people don't even know the factors which derive them to this decision. The article presents an analysis of purchase determinants for individual consumers of durable goods in 6 large cities in Poland. Johar [6] explained that the character, behaviour and attitude of consumer are the important dimensions in the decision-making process. The reader would have a complete overview of the present-day Artificial Intelligence Marketing strategies and the reader would have a holistic view of the AIM sector. perspective of mutual fund performance. %µµµµ Abstract. It is worth noting that consumer buying behaviour is studied as a part of the marketing and its main objective it to learn the way how the individuals, groups or organizations choose, buy use and dispose the goods and the factors such as their previous experience, taste, price and branding on which the consumers base their purchasing decisio… Assael had identified four types of buying behaviour based on involvement and differences … This paper also entails a section dedicated to implementation of different AIM strategies. The impact of marketing in customer’s behaviour Influence or manipulation? 2.2.2 The origin and importance of consumer behaviour . Culture has always been a predominant determinant of consumer behaviour. That is, culture represents influences that are imposed on the consumer by other individuals. 1.5 Research Questions The study answered the following questions: 1. ResearchGate has not been able to resolve any references for this publication. Cashless India is a mission launched by the government of India led by prime minister Narendramodi to reduce dependency of Indian economy on cash and to bring hoards of stashed black money lying unused into the banking system. Brand Name : – It helps the manufacturer to differentiate his products at the point of sales, as well as designing, advertising … examined the determinants of consumer buying Behaviour among Saudis and expatriates living in Riyadh; this study discovered the role of price, motivation, perceived culture importance and religious orientation toward consumer buying Behaviour. In this paper, authors have reviewed the whole concept of using Artificial Intelligence in marketing. Advertising patterns are making significant shifts towards social media from their traditional format. By identifying and understanding the factors that influence their customers, brands have the opportunity to develop a strategy, a marketing message (Unique Value Proposition) and advertising campaigns more efficient and more in line with the needs and ways of thinking of their target consumers, a real asset to better meet the needs of its customers and increase sales. Many factors, specificities and characteristics influence the individual in what he is and the consumer in his decision making process, shopping habits, purchasing behavior, the brands he buys or the retailers he goes. Consumer Buying Behaviour refers to the buying behaviour of the ultimate consumer. 3 0 obj Many factors, specificities and characteristics influence the individual in what he is and the consumer in his decision making process, shopping habits, purchasing behavior, the brands he buys or the retailers he goes. A purchase decision is the result of each and every one of these factors. It lets the companies understand how consumer decides about buying their product or acquiring services. In this study the impact of cultural factors on consumer buying behaviour is studied. provide a complete view of the world around you. Consumer Buying Behaviour refers to the buying behaviour of the ultimate consumer. regarding mutual funds. Many factors, specificities and characteristics influence the ... culture on buying behavior varies from ... impact of reference groups varies across products and brands. It is made available by the sellers, either directly. He further contends that culture exerts the broadest and deepest influence on buying behaviour. Culture denotes the ways of living of people, beliefs, values, customs, institutions, languages, technology, art and is considered as the sum total of knowledge, belief, art, morals, custom, and other capabilities and habits … and secondly the decision processes that are used. As all the conventional as well as contemporary models At last, there is a detailed sector-wise and region-wise analysis. As we can see, a consumer is led by their culture, their subculture, their social class, their group membership, their family, their personality, their psychological factors, etc. A fall in. stream endobj Consumer behavior is an important factor that will help them to tap the consumer in a better way. In recent times it becomes really important for the companies to recognize and understand customer needs and their expectations in terms of products as well as services. The buying behaviour is positive which reveals that the buying behaviour of the consumers is high. Organized sector in retailing has to go a long way to understand the customer requirements. In India, influences of parents and individual’s u, the influence of spouse. Data dianalisis menggunakan tabel distribusi frekuensi. The study of consumer behaviour draws upon social science disciplines of anthropology, psychology, sociology, and economics. of mutual funds. If marketers have answers to such questions, they can make better managerial decisions. The results also indicated that Websites, Blogs and TVs have more power to encourage client's buying decisions relative to the other types of media. A Departmental stores in any city is a large retail trading organization as the level of services is very high. consumer behaviour research to provide these answers (East, Wright and Vanhuele, 2008: 4). 1IMPACT OF CULTUREON CONSUMERBEHAVIOUR 2. After reading this paper, the reader would be well-informed about the modern marketing methods. income is available for the purchase of shopping goods, goods, luxuries etc. An individual and a consumer. of, in the purchase of goods and services. Since consumers buying behavior is influenced by different factors such as cultural trend, social and societal environment. Sample size taken in this is 150 customers. Kemudian mengenai kepuasan dan loyalitas, sebagian besar konsumen merasa puas setelah melakukan kunjungan ke kedai kopi dan berminat untuk melakukan kunjungan ulang. It is the role of consumer behaviour research to provide these answers (East, Wright and Vanhuele, 2008: 4). Consumer Behaviour: It can be defined as the way a consumer perceive, thinks or reacts towards purchases of goods and services, influenced by some factors that cannot be controlled by the market. Consumer behavior refers to the selection, purchase and consumption of goods and services for the satisfaction of their wants. provide a compact cluster of factors playing influential role in framing the perception Authors have thoroughly studied the implications of AIM technology throughout the customer life cycle. set of values and ideologies of a particular community or group of individuals The Impact of Culture on Consumer Behaviour! A purchase decision is the result of each and every one of these factors. 3 Hayat El Amrani “states of felt deprivation” (p.8), the wants are “the form that human needs take as shaped by culture and individual personality” (p.9) and the demands are the “human want that are backed by buying power” (p.9). Coffee shop entrepreneurs must not only be able to sell their products and services, but also must have the ability to understand consumer tastes. gathered by means of the questionnaire mode. increasing awareness of investors, this model is the need of the hour. Penelitian ini bertujuan untuk mengkaji perilaku konsumen kedai kopi dari aspek pola pembelian kopi, preferensi, kepuasan dan loyalitas konsumen. Kata kunci: Perilaku petani, pola pembelian, preferensi, kepuasan, loyalitas, konsumen, kedai kopi. The data is collected through questionnaire. This thesis is about studying which factors of social, cultural, personal or psychological characteristics has the most effect on consumer decision making process when selecting home cleaning service company. Consumer behaviour differs depending on what product or service is bought. All content in this area was uploaded by Ramya N. on Apr 24, 2017, Factors affecting consumer buying behavior, the opportunity to develop a strategy, a marketing message (Uni, campaigns more efficient and more in line with the needs and wa, consumers, a real asset to better meet the needs of its custome, International Journal of Applied Research, The answers of these questions provide the understanding of. understanding of consumer behaviour. Perceptual Mutual Fund Performance Model: An Indian Investor's Perspective, Linkages of Financial Efficacy, Demographics, Risks Preference and Consumption Behavior in Malaysia, ANALISIS PERILAKU KONSUMEN: POLA PEMBELIAN KOPI SERTA PREFERENSI, KEPUASAN DAN LOYALITAS KONSUMEN KEDAI KOPI, Transforming Marketing with Artificial Intelligence, Social Media Advertisements and Buying Behaviour: A Study of Indian Working Women. Consumer behaviour is broadly studied field. There are different processes involved in the consumer behavior. The tastes, likes, dislikes, life styles etc. <> 4 0 obj Model presented in this paper is based on the Human beings have considerably more than five senses. Culture with its norms and standards guide a consumer’s behaviour (Moutinho, 1987). PURCHASE DETERMINANTS OF DURABLE GOODS FOR RESIDENTS OF LARGE CITIES IN POLAND, FACTORS AFFECTING ETHIOPIAN UNDERGRADUATE STUDENTS PRIVATE HIGHER INSTITUTION CHOICE DECISIONS, USER BEHAVIOUR AND SELF-EFFICACY AS ELEMENTS ON POSTGRADUATES’ USE OF ELECTRONIC INFORMATION RESOURCES IN FEDERAL UNIVERSITIES IN SOUTHERN NIGERIA, An Analysis of Advertisement, Customer's Purchasing Performance and Behaviors: A Case Study on Kurdistan Region. Buying behaviour and lifestyles in India too are changing and the concept of value for money is fast catching on in Indian, This article examines the consumer buying behaviour towards Amul Products with special reference to Coimbatore City. which improves the standard of livi, luxuries. Considering the global amplification and Hasil penelitian menunjukkan bahwa pola pembelian kopi oleh konsumen di Jigana Coffee Shop dan Kedai Kopi Inspirasi kebanyakan dengan alasan sekadar ingin mencoba dan ingin mendapatkan suasana yang nyaman dengan minum kopi di kedai kopi dan bercengkrama bersama teman atau pasangan pada sekitar jam 17.00 hingga 21.00. Culture, subculture and social class are known to have very important influence on buying behaviour. The purpose of this study is to identify the factors that are influencing the working women purchase behaviour. Consumer Behaviour refers to the buying behaviour of the ultimate consumer. In English-based literature, this problem is also poorly covered, and in published studies in the field, most focus is placed on selected cultural, social, demographic, psychological, and economic factors in various distribution channels. A consumer buying behaviour is influenced tremendously by culture itself. %PDF-1.5 All rights reserved. Findings of the present research study Marketing managers are always interested to know more about consumers' behaviour so they can prepare better communication and advertising campaigns and messages about their products and services. Penelitian dilakukan di 2 kedai kopi yaitu Jigana Coffee Shop dan Kedai Kopi Inspirasi yang berlokasi di Kecamatan Cibinong, Kabupaten Bogor, Jawa Barat. The paper witnessed that demographic variables such as age and income of working women do play a significant role in online purchase. Does the basic purpose of customer cards still holds in a situation where a customer has two or more cards? highly practical and pertinent to all categories of mutual funds. In recent times the impact of culture on consumer behaviour has gained currency in the contemporary marketing. This makes it important for the marketer to identify homogeneous subgroups within a diverse and heterogeneous national culture. Impact of Brand Image on Consumer’s Behavioral Intention Looking through extant researches, the most widely used predictors of consumer’s behavioral intention are cus-tomer satisfaction and customer loyalty. Adanya potongan harga dan promosi "buy one get one" sangat mempengaruhi minat konsumen untuk berkunjung ke kedai kopi. Globally, the financial behavior of consumer is very relevant for companies, governments, and of course the consumers themselves. Introduction Consumer buying behavior refers to the buying behavior of the ultimate customers. These differences in tastes are explained by the culture, rather than by some random differences in taste between, collect information to compare different producers in the, consists of disposable income and discretionary inc, an increase in the expenditure on various items. Thus the project concludes that the buying behaviour of the consumers are positive, so the product has a good reach in Coimbatore city. For example if the product is visible such as dress, shoes, car The culture a person is born into goes a long way toward determining that individual's behavior patterns, beliefs and values. Consumers always look for the benefits of shopping in an organized retail store in the terms of self, Indian retail industry is one of the fastest growing industries in India, especially over the last few years.Organized retailing has finally emerged from the shadows of unorganized retailing and is contributing significantly to the growth of the Indian retail sector. Consumer Behavior 11th Edition by Leon G. Schiffman. Nevertheless, to give The research work is carried out to highlight the important elements for customers in the household and let the service provider understand overall picture of customer behaviour towards the Amul company with the help of understanding the factors affecting consumer behaviour for choosing a certain service provider. selection, etc. It is why people behave the way they do. Review of literature: This review presents an overview of literature related to the cultural influence on consumer behavior. In this study the impact of cultural factors on consumer buying behaviour … In this process the consumer starts with recognizing the need of the product, and then finds a way or a medium of solving these needs, makes purchase decisions like planning whether he should buy or not buy a certain product, and … Review of Literature Many studies have been conducted on Consumer behavior and Consumer Marketing has become complex in the last one decade with the introduction of Artificial Intelligence. 1.1 Definition of Consumer Behaviour “Consumer behaviour refers to the actions and decision processes of people who purchase goods and services for personal consumption .” James F Engel, Roger D Blackwell and Paul W Miniard, The promotional, A cashless society describes an economic state whereby financial transaction are not conduced with money in the form of physical banknotes or coins but rather though the transfer of digital information (usually an electronic representation of money) between the transacting parties. However, as of today, there is no published study regarding Ethiopia students' higher education buying behavior. In the current scenario, working women play an important role in the purchase decision of the family. Besides this, the perception they get about the customer and their requirements in a shorter time frame help them to boost campaign performance and Return on investment (ROI) rapidly. Project Report # 5. The child growing up in a society leans University Faculty of Economics Adminitrative mutual fund performance five determinants were considered. The study utilises survey questionnaire for data collection from car … Culture is part of the external influences that impact the consumer. When the, remaining information to map what is happening in, environment. The study was conducted in 2 coffee shops namely Jigana Coffee Shop and Kedai Kopi Inspirasi located in Cibinong District, Bogor Regency, West Java. Department store are very large stores offering a huge assortment of " soft " and " hard " goods which often bear a resemblance to a collection of specialty stores. of consumer buying behavior. influences which have a significant impact on consumer decision-making process . Sementara dari segi preferensi konsumen, jenis minuman yang paling disukai adalah Espresso based dan Manual Brew. Impact Factor-3.25) A Monthly Double-Blind Peer Reviewed Refereed Open Access International e-Journa... A study of consumer buying behaviour in departmental store (with special reference to Coimbatore cit... A study on consumer buying behaviour towards Amul products with special reference to Coimbatore city. A convenient sampling technique tool was adopted for data collection. (Schiffman and Kanuk, 2010).Thus, it is important to see whether the brand image impact towards consumer buying behaviour. With the help of AI, Marketers can process the huge amount of data, carry out individualized sales and fulfil customer expectations. Different activities needed to be planned in all the point of view for migration to cashless society and digital India to achieve the aim of payment and settlement system of India: Vision 2018. Hence the … As the marriage ge, A person participates in many groups like family, clubs, and, values, perception preferences and behavi, from one group member to another, and in particular is, For example, food is strongly linked to culture. This study uses a quantitative research design conducted by survey methods on 27 consumers of Jigana Coffee Shop and 45 consumers of Kedai Kopi Inspirasi obtained through systematic sampling techniques through the calculation of the Cochran formula. For further study, the qualitative method through interviews has been proposed. Lastly, the consumer analyzes the prevailing prices of commodities and takes the decision about the commodities he should consume. 2.0 The impact of values on consumer behaviour 2.1 Definition of values A purchase decision is the result of each and every one of these factors. The main objective of this study was to explore an analysis of advertisement, customer's purchasing performance and behaviors in Kurdistan Region. Social media has become a norm for the majority of companies due to progressive change in the mindset of consumers. All the purchases made by a consumer follow a certain … Customer satisfaction refers to ’ general evaluation of the overall shopping experience of … It provides comprehensive details of the benefits of implementing AI in marketing, how AI is reshaping marketing, need of AI in marketing which is illustrated with real world examples from different businesses. The relevance of culture on consumer behaviour and marketing, moreover, is confirmed in this work, thereby answering an often-asked question in international research (for example, Tse et al 1988; Lenartowicz and Roth 2001; Okazaki 2004) concerning whether or not culture plays a shaping role in consumer behaviour in … endobj As for the types of drinks the most preferred by consumers are french. Consumer buying behavior is mostly affected by some factors which include culture, family and brand image. become possible using digital currencies such as bitcoins. An individual and a consumer is led by his culture, his subculture, his social class, his membership groups, his family, his personality, his psychological factors, etc.. and is influenced by cultural trends as well as his social and societal environment. Introduction Consumer buying behavior refers to the selection, purchase and consumption of goods and services for the satisfaction of their wants. There is a great difference in the behaviour between buying consumer durable and consumer non-durable. How old a consumer is generally indicates what products he or she may be … 8. consumer credit is available on liberal terms, expenditure on, occupation.