Welcome back. This is a must read for any researcher going out there and exploring other people's behaviors and attitudes in their day-to-day interactions with any given product/service. Steve Portigal's personality shines through wonderfully, making the book a pleasure to read. We’d love your help. As someone who’s been in the trenches for decades now running his own successful consultancy, Steve has done a great deal of both ‘interviewing users’ and ‘talking to companies about ethnography.’ Steve Portigal's fast-paced, ultra-readable primer provides a common-sense approach to interviewing users that's as inspiring as it is instructive. Let’s explore how to work together! Steve Portigal is an experienced user researcher who helps companies to think and act strategically when innovating with user insights. Goodreads helps you keep track of books you want to read. What UX Researchers Can Learn from "Interviewing Users" by Steve Portigal (And How to Apply It to Remote Research) “Interviewing Users” has in-depth advice for in-person interviews. Interviewing Users provides invaluable interviewing techniques and tools that enable you to conduct informative interviews with anyone. Probably good for beginners. Steve Portigal is a user researcher, sharing his framework, and experience in this eBook, for conducting interviews as part of an overall user research program. Interviewing Users: How to Uncover Compelling Insights, Getting Ready to Conduct Your Interviews (. This is for the serious user researchers that want to define their craft. Based outside of San Francisco, he is principal of Portigal Consulting, and the author of two books: The classic Interviewing Users: How To Uncover Compelling Insights and new, Doorbells, Danger, and Dead Batteries: User Research War Stories. The examples are plenty. Steve Portigal’s Interviewing Users. Interviewing Users: How to Uncover Compelling Insights. So when researchers Maish Nichani and Steve Portigal got together to talk, we were delighted to listen in. Why should business people be interviewing their users? Super quick read about practical tips for conducting product user interviews. That said I would have given this book 5 stars if it wasn't. If you're entering the world of user testing, I suggest first reading Rocket Surgery Made Easy by Steve Krug. Based outside of San Francisco, he is principal of Portigal Consulting, and the author of two books: The classic Interviewing Users: How To Uncover Compelling Insights and new, Doorbells, Danger, and Dead Batteries: User Research War Stories. Designing the Problem, my keynote from ISA14. There are no discussion topics on this book yet. This is a good review of key components of a qualitative research study. He’s the author of Interviewing Users: How to Uncover Compelling Insights and Doorbells, Danger, and Dead Batteries: User Research War Stories, a delightful collection of strange tales from more than sixty researchers that describes what it’s like to go out into the world to study real people. Read Book Interviewing Users How To Uncover Compelling Insights Kindle Edition Steve Portigal Strengths. Good introduction for people learning design thinking and ethnography, something I would consider for students. Unfortunately, that's not the case. Steve Portigal on Interviewing Users: Uncovering Compelling … July 9, 2018. Get Free Interviewing Users How To Uncover Compelling Insights Kindle Edition Steve Portigal 5 Clever Interview Questions to Uncover Candidates' Hidden Strengths. Everyone can ask questions, right? Steve and I talked about why it is so hard for people to do user research and how startups should approach it. Interviewing Users Steve Portigal Interviewing is a foundational user research tool that people assume they already possess. His articles on culture, design, innovation and interviewing users have been published in Interactions , Core77 , Ambidextrous and Johnny Holland . --Allan Chochinov, Editor in Chief, Core77 Steve's book is based on his extensive expertise with qualitative ethnography, and is a must-read for students of design research. Interviewing Users provides invaluable interviewing techniques and tools that enable you to conduct informative interviews with anyone. Transforms questions-we-want-answers-to into questions-we-will-ask Interviewing is a foundational user research tool that people assume they already possess. Overview My first entry into the Rosenfeld Media books was a hit.Interviewing Users: How to Uncover Compelling Insights by Steve Portigal digs into the world of market research and ethnography. Steve’s book is based on his extensive expertise with qualitative ethnography, and is a must-read for students of design research. If the participant isn't the right user, still complete the interview if you're at their place. Steve Portigal What common mistakes do people make when interviewing users, and how can you avoid them? Everyone can ask questions, right? Tweet .. ‍. What UX Researchers Can Learn from "Interviewing Users" by Steve Portigal (And How to Apply It to Remote Research) “Interviewing Users” has in-depth advice for in-person interviews. You'll move from simply gathering data to uncovering powerful insights about people. Everyone can ask questions, right? Unfortunately, that's not the case. Steve Portigal helps companies think and act strategically when innovating with user insights. This is a fantastic introduction to conducting user interviews, it's very light, easy to read, has good examples to illustrate all points that Portigal is making. Yet sometimes we forget that it's a skill we need to learn, because: It's based on skills we think we have (talking or even listening) It's not taught or reflected on. Interviewing Users ‹#› Portigal Click to edit Master title styleThe interview guide (or field guide) A detailed plan of what will happen in the interview • Questions, timing, activities, tasks, logistics, etc. Over the past 15 years, he’s helped all kinds of clients discover new insights about their customers, and his work has informed the product development of music gear, wine packaging, video conferencing systems, corporate intranets, and … You eventually pick the one with Wonderful book chock full of practical strategies and helpful tips that only can come from someone with a ton of experience during this type of research. ". Chapter 8: Optimizing the Interview. Interviewing Users provides invaluable interviewing techniques and tools that enable you to conduct informative interviews with anyone. Think about "Moments of Impact" which isn't really about interviewing but much better for advanced users.. Steve Portigal’s fast-paced, ultra-readable primer provides a common-sense approach to interviewing users that’s as inspiring as it is instructive. Interviewing Users. Unfortunately, that's not the case. Download (mp3: 9.9MB, 43:01) Steve Portigal talks to Gerry Gaffney about conducting interviews for user research. I've interviewed people as part of the recruiting process and a bunch as they walked out the door. Take care of your food, drink, and restroom needs in advance.”, http://rosenfeldmedia.com/books/interviewing-users/, Readers' Most Anticipated Books of December. So if you were looking for more details on analyzing interview data. Yet sometimes we forget that in order to gain the most useful insights, we need to continually practice and develop this skill. Really awesome book with fantastic pointers on how to conduct user interviews and how to act when performing the tasks. Interviewing Users : Interviewing is a foundational user research tool that people assume they already possess. To that end, I recently sat down with Steve Portigal to talk about his book Interviewing Users. Steve Portigal's fast-paced, ultra-readable primer provides a common-sense approach to interviewing users that's as inspiring as it is instructive. Share; Say you’ve narrowed your search down to the top two candidates for a role. Interviewing is a foundational user research tool that people assume they already possess. Interviewing Users: An Interview with Steve Portigal. Recommended to me by Brendan! by Rosenfeld Media. Interviewing Users provides invaluable interviewing techniques and tools that enable you to conduct informative interviews with anyone. He is the author of Interviewing Users: How to Uncover Compelling Insights and recently Doorbells, Danger, and Dead Batteries: User … I see people who are less experienced trying too hard to direct their interviewees: “So, would you say that you live a hectic lifestyle?” “Is your network … Whether you’re new to the practice or a user research veteran, there’s always something to learn. Everyone can ask questions, right? 2 min read. --Allan Chochinov, Editor in Chief, Core77 Steve's book is based on his extensive expertise with qualitative ethnography, and is … Steve Portigal’s fast-paced, ultra-readable primer provides a common-sense approach to interviewing users that’s as inspiring as it is instructive. Steve Portigal is an experienced user researcher who helps companies to think and act strategically when innovating with user insights. ).”. I've interviewed real-life rock stars on this site and probably 100 people for my books. Read Free Interviewing Users How To Uncover Compelling Insights Kindle Edition Steve Portigal have. In his book Interviewing Users, Steve Portigal mentions how he is often asked about surprising things ever learned during fieldwork, and how he always struggles to answer. Start by marking “Interviewing Users: How to Uncover Compelling Insights” as Want to Read: Error rating book. Interviewing Users by Steve Portigal. I enjoyed the book. He teaches the importance of learning how to interview users correctly, rather than just “winging it,” in order to get accurate answers to the right questions. It does provide some examples but they are not something interesting, nor is the practical advice given. You’ll move from simply gathering data to uncovering powerful insights about people. magnetise.pl: user experience, usability, information architecture, interaction design Interviewing Users: How to Uncover Compelling Insights - Kindle edition by Portigal, Steve. I found it tedious to read, not only because of the small font size and obviously poor choice of the red background and white text which caused even my eyes (and I have perfect vision) to burn. There are lots of practical examples of why this method works and how to make it work for you. How going out to visit users, rather than just interviewing them on your premises, symbolises to them “your deliberate and passionate interest.” Recruit Research Hub Pricing Partners (UXR Flex Stack) Roadmap GDPR. If you like books and love to build cool products, we may be looking for you. Download it once and read it on your Kindle device, PC, phones or tablets. There is only a short chapter on the data analysis and how to make sure your organisation appreciates this type of work. To see what your friends thought of this book, Interviewing Users: How to Uncover Compelling Insights, Amazing book about user research. If you're looking to take the next step from UI designer to UX researcher, then definitely invest in this book. This was jam packed with fantastic learnings and advice that I'm thrilled to take with me in the field! I read Steve's book several years ago and it changed how my Product Mgt group conducted contextual interviews. Learn how to translate those insights to remote interviews. Learn how to translate those insights to remote interviews. Posted on November 24, 2014 by Steve Portigal . Interviewing Users Steve Portigal. It's a concise, foundational tool for anyone interested in conducting user research for an organization. People tend to “wing it” and without good interviewing skills, insights may be inaccurate or reveal nothing new, suggesting the wrong design or business responses. However, as someone was originally trained how to interview in the qualitative methods courses that I completed during my public health graduate coursework, I highly recommend this text across academic domains as it covers all the basics in a clear and well-articulated manner. Leans very heavily on the practical side of conducting ethnographic interviews rather than the academic side of things, and does so extremely well! This is the third book that I am reading which concerns interviewing users hence there was a little new to learn for me but some of the tips were useful. Interviewing Users provides invaluable interviewing techniques and tools that enable you to conduct informative interviews with anyone. Portigal Consulting founder Steve Portigal speaks at corporate events and conferences. “Stories are where the richest insights lie, and your objective is to get to this point in every interview.”, “Nip Distractions in the Bud Tactically, make sure that you are not distracted when you arrive. In the following two-part series, Maish and Steve take turns discussing some of … May 2nd 2013 Would HIGHLY recommend. I read it, absorbed it but it wasn't amazing for my context. You'll move from simply gathering data to uncovering powerful insights about people. Steve Portigal is among the best-known user experience researchers. This is a fantastic introduction to conducting user interviews, it's very light, easy to read, has good examples to illustrate all points that Portigal is making. Interviewing Users : Interviewing is a foundational user research tool that people assume they already possess. I chose this book having met Steve Portigal at UX Hong Kong a few years back. 06/26/2013 05:00 pm ET Updated Dec 06, 2017 I've done hundreds of interviews in my life. Despite the title this book cover much more than just interviewing users, I could say it's a perfect primer on user research as a whole because it does cover the fundamentals, the why's, the contexts and the afters (the final chapter on instilling research culture in companies was a great surprise of a book that did so well on everything else also covering the mote corporative and political side of Design). Overview. With this book, Steve Portigal uses stories and examples from his 15 years of experience to show how interviewing can be incorporated into the design process, helping you learn the best and right information to inform and inspire your design. Spend a day observing the actions of an admired leader and you're likely to see an immensely curious individual engaged much more with people than she is with tasks, and undoubtedly one who's listening a lot more than she is talking. Portigal Consulting founder Steve Portigal speaks at corporate events and conferences. After reading “Interviewing Users” I wanted to share my impressions and thoughts. Steve is the Principal at Portigal Consulting LLC – a consultancy that helps companies discover and act on new insights about their customers and themselves. As Steve Portigal, author of the book Interviewing Users says,“To learn something new requires interviewing, not just chatting.” Semi-structured interviews lie between the two extremes. Q: Your book is about interviewing users. I really enjoyed narrative. Interviewing users is undeniably one of the most valuable and commonly used user research tools. Wish I had a chance to do more of this kind of thing. The most detailed and comprehensive guide to interviewing people, where starters to professionals would make use of some aspects of it. Josh moved Interviewing Users lower Josh moved Interviewing Users from Currently Reading to Finished Reads Josh on Interviewing Users. Unfortunately, that's not the case. Released in 2013, Interviewing Users has quickly become a classic, recommended for anyone who should be talking to users. –Foreword– I was just looking at YouTube in a brave attempt to keep in touch with popular music, and I found the musician Macklemore doing a hip-hop celebration of the thrift store. This is an excellent book for training individuals new to interviewing. There are lots of practical examples of why this method works and how to make it work for you. --Allan Chochinov, Editor in Chief, Core77 Steve's book is based on his extensive expertise with qualitative ethnography, and is a must-read for students of design research. Fundamental principles and techniques in qualitative research interviewing, interwoven with anecdotes from the author and other established researchers. I'm currently using this book in a qualitative methods course I'm co-teaching for graduate students in design. Recommended Designing for … He blogs at www.portigal This is my Foreword for a new book on ethnographic method from Steve Portigal, Interviewing Users. Refresh and try again. Download Ebook Interviewing Users How To Uncover Compelling Insights Interviewing Users: How to Uncover Compelling Insights by Steve Portigal digs into the world of market research and ethnography. You can find some useful and practical tips around the whole interviewing process. The images are hilarious. Read "Interviewing Users How to Uncover Compelling Insights" by Steve Portigal available from Rakuten Kobo. Steve Portigal is a principal at Portigal Consulting and an author of the book Interviewing Users (Rosenfeld Media, 2013). Steve Portigal is a true user research pioneer. Based outside of San Francisco, he is principal of Portigal Consulting, and the author of two books: The classic Interviewing Users: How To Uncover Compelling Insights and new, Doorbells, Danger, and Dead Batteries: User Research War Stories. Steve Portigal, a fixture on the design research scene and founder of Portigal Consulting, has written a new book titled Interviewing Users. Interviews are a qualitative research method. Steve Portigal is an experienced user researcher who helps companies to think and act strategically when innovating with user insights. They may seem straightforward, but skillfully talking to people requires deliberate practice and fine-tuning over time. Samantha McLaren. Interviewing is a foundational user research tool that people assume they already possess. Just a moment while we sign you in to your Goodreads account. Interviewing Users ‹#› Portigal Click to edit Master title style Problem Framing/Research Practices 5. So, when I heard Steve was writing a book on the art and craft of design research, I immediately ordered a copy. Steve Portigal is an informative and fun teacher. You can literally eat, drink and sleep with eBooks if you visit the Project Gutenberg website. Portigal lays out a general framework for interviewing, and discusses planning, conducting, documenting, evaluating, and reporting the interview. Jon Kolko VP, Design, MyEdu & Director, Austin Center for Design. Interviewing Users provides invaluable interviewing techniques and tools that enable you to conduct informative interviews with anyone. --Allan Chochinov, Editor in Chief, Core77 Steve's book is based on his extensive expertise with qualitative ethnography, and is … Editor’s Note: This post for May’s Special Edition on ‘Talking to Companies about ethnography’ comes from Steve Portigal who has a new book out this month titled Interviewing Users.As someone who’s been in the trenches for decades now running his own successful consultancy, Steve has done a great deal of both ‘interviewing users’ and ‘talking to companies about ethnography.’ Interviewing Users: Uncovering Compelling Insights by Steve … Allan Chochinov Editor in Chief, Core77 Portigal’s common-sense guide to interviewing is an excellent primer on methods and techniques. Portigal agreed to answer a few questions for us, and we think you’ll find his answers helpful and enlightening. Interviewing Users: How to Uncover Compelling Insights | Steve Portigal | ISBN: 9781933820118 | Kostenloser Versand für alle Bücher mit Versand und Verkauf duch Amazon. July 9, 2018. Definitely keeping it on my recommendation list to fellow designers / researchers. His book compiles the insights he has gained from decades of conducting ethnographic research into a highly accessible, informative, and … “Steve knocks one out of the ballpark with the detail and insights he’s captured in this fabulous book. USER INTERVIEWS. Unfortunately, that's not the case. rosenfeldmedia.com/books/interviewing-users/ Use features like bookmarks, note taking and highlighting while reading Interviewing Users: How to Interviewing Users 3 Portigal We help companies discover and act on new insights about their customers and themselves Portigal 4. This site features a massive library hosting over 50,000 free eBooks in If you are experienced in conducting interviews, you can use this book as a quick knowledge refresher. This is my Foreword for a new book on ethnographic method from Steve Portigal, Interviewing Users. Of course, you cannot leave your research … Very digestible and surprisingly short(er) than what I was expecting, but length in no way is a similar reflection of the content. Steve Portigal's fast-paced, ultra-readable primer provides a common-sense approach to interviewing users that's as inspiring as it is instructive. Unfortunately, that's not the case. A must-read for both novice and experienced interviewers. His book compiles the insights he has gained from decades of conducting ethnographic research into a highly accessible, informative, and thought-provoking guide. Let us know what’s wrong with this preview of, Published Everyone can ask questions, right? Unfortunately, that's not the case. Interviewing users is undeniably one of the most valuable and commonly used user research tools. Steve Portigal Author of Interviewing Users, Founder of Portigal Consulting View Full Profile. What can interviews tell us? His articles on culture, design, innovation and interviewing users have been published in Interactions, Core77, Ambidextrous and Johnny Holland. I thought the experience he offers is right in line with what I've been learning. This is one of those books you’ll go back to, again and again.”, Jared Spool, Principal at User Interface Engineering, “Steve Portigal’s fast-paced, ultra-readable primer provides a common-sense approach to interviewing users that’s as inspiring as it is instructive.”. Steve Portigal's fast-paced, ultra-readable primer provides a common-sense approach to interviewing users that's as inspiring as it is instructive. New York: Rosenfeld Media. Interviewing is a foundational user research tool that people assume they already possess. I have followed Steve Portigal through his articles … Interviewing users is undeniably one of the most valuable and commonly used user research tools. Steve Portigal helps companies think and act strategically when innovating with user insights. I read Steve's book several years ago and it changed how my Product Mgt group conducted contextual interviews. You'll move from simply gathering data to uncovering powerful insights about. Elizabeth F. Churchill, Director of Human Computer Interaction, eBay Research Labs. Interviewing users is undeniably one of the most valuable and… Interviewing Users: Uncovering Compelling Insights by Steve Portigal on Vimeo Researchers, designers, managers and leaders all benefit from interviewing techniques and tools that enable you to conduct informative interviews with anyone. Steve Portigal has made a living mastering the art of uncovering hidden insights from customers, and in his latest book, Interviewing Users, he shares his finely honed technique, and it starts with checking your worldview at the door – here's why. Interviewing Users: How to Uncover Compelling Insights Released in 2013, Interviewing Users has quickly become a classic, recommended for anyone who should be talking to users. David Klose. Surprisingly, this book is not only a useful guide on how to interview users but also on how to talk to people in your life when you really want to make it about them, not you. Portigal, Steve. Be the first to ask a question about Interviewing Users. It's practical, it's full of examples, it contains short stories from the field, it also contains opinions from other researches and ... it's short :). This is in part because of bland curiosity — letting go of all the preconceived expectations and beliefs you might have, and embrace every interview with an open mind. Doorbells, Danger, and Dead Batteries: User Research War Stories Doorbells, Danger, and Dead Batteries examines the bizarre, comic, tragic, and generally astonishing experiences that … They’re a type of interview where you prepare a set of topics you want to cover (recorded in your discussion guide), but where you can change the order of questions depending on how the … … There is only a short chapter on the data analysis and how to make sure your organisation appreciates this type of work. Steve Portigal, a fixture on the design research scene and founder of Portigal Consulting, has written a new book titled Interviewing Users. Book by Steve Portigal. SOLUTIONS. Actions. Samantha McLaren. Not for practitioners, too basic. 2013. My consulting projects range from weekly coaching to intensive multi-month engagements. Interviewing is a foundational user research tool that people assume they already possess. Allan Chochinov Editor in Chief, Core77 Portigal’s common-sense guide to interviewing is an excellent primer on methods and techniques. Interviewing Users: How to Uncover Compelling Insights by Steve Portigal at AbeBooks.co.uk - ISBN 10: 193382011X - ISBN 13: 9781933820118 - Rosenfeld Media - 2013 - Softcover A: There are a few reasons. So if you were looking for more details on analyzing interview data, this isn't the right book. It has everything from the details and logistics of the preparation to strategies on how to deal with difficult users or slow moving conversations. by Steve Krug. --Allan Chochinov, Editor in Chief, Core77 Steve's book is based on his extensive expertise with qualitative ethnography, and is … Share; Say you’ve narrowed your search down to the top two Yet sometimes we forget that in order to gain … If you're entering the world of user testing, I suggest first Editor’s Note: This post for May’s Special Edition on ‘Talking to Companies about ethnography’ comes from Steve Portigal who has a new book out this month titled Interviewing Users. Portigal puts a lot of emphasis on interviewing users, and on doing it the right way. We will explore: • Importance of rapport-building and listening • Techniques • Review different types of questions • Why you need to have a range of question types • What type of participants to recruit and how to find them ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨ ). Interviewing Users Portigal Click to edit Master title style Portigal Consulting www.portigal.com @steveportigal [email protected] +1-415-894-2001 Thank you! Steve Portigal's fast-paced, ultra-readable primer provides a common-sense approach to interviewing users that's as inspiring as it is instructive. Everyone can ask questions, right? I really enjoyed this book. It has everything from the details and logistics of the preparation to strategies on how to deal with difficult users or slow moving conversations. – Steve Portigal, “Interviewing Users: How to Uncover Compelling Insights” Interviews are an essential part of UX research, aimed at learning and deeply understanding others. Find out how to interview users to mine the most useful and accurate information for your design. Everyone can ask questions, right?